This Privacy Policy explains how Just Ask Anana ("Just Ask Anana," "we," "us," or "our") collects, uses, and protects your personal information when you visit justaskanana.com or contact us about residential real estate services in Central Ohio. Just Ask Anana is operated by Anana Solomon, a licensed Ohio real estate professional and Realtor®.

We are committed to handling your information with the same care and candor we bring to every client relationship. This policy is written in plain language, and it complies with applicable Ohio law, including the Ohio Consumer Sales Practices Act, and federal laws such as the CAN-SPAM Act and the Fair Housing Act.

We collect only the information you choose to give us through our contact form, by email, by phone, or in the course of providing real estate services. This typically includes your name, email address, phone number, and any details you share about your home-buying, selling, or renting goals.

When you browse our website, we may also collect basic technical information such as your browser type, device, and the pages you visit. We do not collect sensitive personal data such as Social Security numbers or financial account numbers through this website. Never send financial account numbers or Social Security numbers through our contact form.

We use your information to respond to your inquiry, schedule consultations, provide real estate guidance, share listings that match your search, and deliver the services you request. We may also use your information to send you relevant market updates or newsletters, but only if you have asked for them or given us permission.

We never sell your personal information. We do not use your data to build third-party advertising profiles. All marketing communications follow the federal CAN-SPAM Act, which means every email we send includes a clear way to unsubscribe, and we honor opt-out requests promptly.

We share your information only as necessary to provide the services you request or as required by law. For example, when you move forward on a transaction, we may share relevant details with your lender, title company, home inspector, or the other party’s real estate professional — and only to the extent needed to advance your transaction.

Listing and sale information may also be submitted to the local Multiple Listing Service (MLS) and shared with cooperating brokers in accordance with MLS rules and Ohio law. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Just Ask Anana follows Ohio’s data protection standards, including the Ohio Data Protection Act (Senate Bill 220) and Ohio’s data breach notification requirements. We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, or disclosure.

In the unlikely event of a data breach affecting your personal information, we will follow Ohio’s breach notification requirements and notify affected individuals as required by law. Ohio does not currently have a comprehensive consumer privacy law like California’s CCPA, but we honor the same spirit of transparency and respect for your data.

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. We do not use cookies to track you across other websites or to serve targeted advertising.

You can control or delete cookies through your browser settings. Disabling cookies may limit some features of the site, but you will still be able to contact us and use our services.

We keep your personal information only as long as necessary to provide our services and to meet our legal, accounting, or recordkeeping obligations under Ohio real estate license law (Ohio Revised Code Chapter 4735) and other applicable rules.

When you ask us to delete your information and no legal obligation requires us to keep it, we will remove it from our active systems or anonymize it so it can no longer be linked to you.

We protect your information using reasonable security measures appropriate to the sensitivity of the data. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

For your protection, please do not send sensitive financial information, Social Security numbers, or wire transfer instructions through our website or unencrypted email. We will always provide secure channels for any information needed to complete a transaction.

You have the right to access the personal information we hold about you, request corrections, ask us to delete your information, and opt out of marketing communications at any time. To exercise any of these rights, simply contact us using the details below.

If you are a current or former client, we may need to retain certain records to comply with Ohio real estate license law and professional standards, even after you request deletion of other data.

We respect the National Do-Not-Call Registry. If your number is registered, we will not call you for marketing purposes unless you have given us written permission or an established business relationship allows it under federal and Ohio law.

Every marketing email we send includes a one-click unsubscribe link, and we process opt-out requests within the timeframe required by the CAN-SPAM Act.

Our website and services are intended for adults considering real estate transactions. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it promptly.

Our website may link to lender calculators, school district sites, county auditor pages, and other helpful resources. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before sharing your information with them.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or Ohio and federal law. When we do, we will update the "Effective" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your information, please contact Anana Solomon at JustAskAnana@outlook.com or 380-261-7298. We are happy to help and will respond to your privacy questions promptly.